Douglass is co-founder and president of communicate4IMPACT (C4I), a marketing and communications firm that specializes in storytelling training for executives and senior management. C4I has trained leaders in the U.S., Canada, Morocco, Rwanda, Nigeria, Kenya, and Ghana. Douglass brings more than 20 years of high-level, high-impact speechwriting to the leadership and storytelling space. Before founding his company, Douglass led thought leadership, executive communications, and storytelling at Mastercard in Purchase, New York, working closely with the CEO and other C-Suite leaders as well as senior executives. Prior to Mastercard, Douglass spent two decades in Washington, DC, where he worked on Capitol Hill in senior positions in both the U.S. Senate and House. Douglass was senior advisor and speechwriter to U.S. Senator Olympia Snowe of Maine.